We hosted a practical webinar on how to improve your accounts receivable process and strengthen your business cash flow. With economic uncertainty and rising payment delays, it was critical for business owners and leaders to understand how to reduce aging receivables, enforce payment terms, and get paid faster.

We broke down strategies and tools that helped North Carolina businesses build stronger AR systems, reduce risk, and improve collections.

Key topics included:

• Why Businesses Struggled to Get Paid – Common issues with invoicing, follow-up, and customer payment behavior.

• Creating AR Policies That Worked – How to set clear terms, use deposits or retainers, and screen new customers effectively.

• Tools & Technology – Invoicing platforms, automated reminders, and payment options that simplified the collection process.

• Collections & Escalation – Practical approaches for handling overdue invoices, when to offer flexibility, and when to pursue legal action.

• Preventing Future AR Problems – Monitoring AR performance, using aging reports, and long-term strategies to keep cash flowing.

This webinar was designed for business owners, CFOs, and finance professionals looking to take control of their receivables and protect their bottom line. Participants learned from James Vann as he shared insights to help businesses stay financially strong and legally protected.