Webinar: Best Practices in Commercial Collection Efforts

What are best practices in commercial collection efforts? What should I say and what should I not say? How should I communicate with our customer? How do I know how many times to call the customer? May I send an email to our delinquent customer with details of the past due account? Can I send the customer a text? We discussed these topics and more during this fast-paced webinar.

Webinar: Payment Terms in Construction Contracts in North Carolina

We will discuss common contract provisions regarding when payment is due in the construction setting in North Carolina. We will look at “Pay When Paid” provisions, “Paid if Paid” provisions, North Carolina law regarding Payments to Subcontractors and Pay Application language.

Webinar: 2020 Lien Law Update

We reviewed and discussed North Carolina Lien Law and the impact of filing liens. We examined recent case law, clarifying how business owners can protect themselves with claims of lien. What’s the deadline for filing claims of lien? Do you have to involve your customer with filing a claim of lien? We addressed frequently asked questions. We also discussed how to optimize searching using the LiensNC database. This webinar is well suited for both beginners and professionals.

Webinar: Contract Terms Are Even More Important Now

Why are contract terms even more important now given the impact of COVID-19? What contract terms might allow for unintended circumstances? We look to see how contract terms and conditions may impact your business, real estate transactions, contracts for services and supplier chains. Every situation and contract is different. Thus, it is important to know if you have exposure and how to respond.

Webinar: Maximizing Finance Charges & Attorneys Fees in Civil Litigation

Finance charges and attorneys fees are important provisions in business contracts. Our clients frequently ask how to maximize finance charges and when attorneys fees are recoverable in civil litigation. This webinar will review how and when you can recover attorneys fees in business cases.

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Webinar: When Should I Hire An Attorney To Help With Nonpayment From My Customer?

Late payment or nonpayment from customers can have a significant impact on your business. We often hear from our clients, “My customer is not paying us on time, what can we do?” “Our client is not community with us now, what should we do?” “When should we hire an attorney to help us correspond with our customer?” “How do I find the attorney that is right for our business?” Register for this fast-paced webinar, hosted by James Vann, as we discuss hiring an attorney to assist with late payment or nonpayment from your customer.

Webinar: Contract Law – Which Terms Really Apply?

When your business exchanges quote requests, quotes, purchase orders, and contracts with customers or clients, which document’s “terms & conditions” apply? Here’s a scenario we often see in business law: Your business works to establish a contract with a client or customer. Your customer sends in a request for a quote – that request includes terms & conditions. Your company then sends the customer a quote with terms & conditions. Your customer then sends in a purchase order with its own terms & conditions. Your company finally delivers a confirmation which includes its own terms & conditions. So which terms and conditions apply?! Join James Vann during this fast-paced webinar reviewing Terms and Conditions in business contracts. Join James Vann during this fast-paced webinar reviewing Terms and Conditions in business contracts.

Webinar: Accepting Checks & Other Forms of Payment From Your Customers

COMPLIMENTARY WEBINAR FOR OUR CLIENTS & GUESTS Thursday, July 25, 20193:00 – 3:45 PM EST Accepting Checks & Other Forms of Payment From Your Customers Presented by James Vann When a customer writes in the memo field, does that impact collection? What happens when a customer remits payment to another branch? Do you know what to do when a customer …

Webinar: Preparing for Potential Litigation

Thursday, April 11, 2019 from 3:00 to 3:30 p.m

What should I have done? What should I do next? Join us for this fast-paced webinar discussing potential litigation for you and your business.

Webinar: Customer Dispute Resolution

Thursday, July 26, 2018 from 3:00 to 3:30 p.m Customer Dispute Resolution We will discuss ways to handle Customer Disputes to avoid unhappy customers and customers who do not pay. We will look at ideas and suggestions to handle these issues early in order to improve business relationships and finances. Submit your questions in advance by email and social media: …

Webinar: Responding to Subpoenas & Preserving Information

Thursday June 21, 2018 from 3:30 to 4:00 p.m Responding to Subpoenas & Preserving Information What do you do when you’ve been served with a subpoena? What is your timeframe to respond? What are you required to do? Can you object to your subpoena? What information must you preserve? JD Hensarling will answer these questions and more during this fast …

Webinar: Protect Your Customer Data & Your Business

Thursday, August 31, 2017 from 3:00 to 3:30 p.m. We as North Carolina businesses collect a great deal of personal identifiable information from our clients and elsewhere. There are a number of requirements your team should follow in order to protect confidential information.